Personal data and privacy statement
I process personal data relating to current and past singing and spoken voice pupils, and to those who are interested in the teaching/coaching I provide.
I am committed to complying with my legal obligations in respect of data protection and privacy.
This statement sets out the principles I apply when processing personal data. This statement describes the types of personal data I may collect about you. This statement also describes what I do with any data I collect about you, how I will keep it secure and the legal bases on which I rely for processing your data. This statement also informs you of your rights and how you can contact me.
I am a sole trader: Liz Harley, Harley Voice Studio
I teach/coach singing and speaking voice on a one-to-one basis
I am a Data Controller for the purposes of current data protection legislation.
My contact details are:
34 Great North Road, Welwyn Garden City, Hertfordshire AL8 7TJ
01707 323 815
07904 375 008
Personal data is any information relating to an identifiable living individual. I only collect the personal data I need to be able to provide you with the teaching/coaching you have asked me to provide or tell you about.
Personal/contact information: this can include your name, contact address, email addresses, telephone numbers and - for pupils aged 12-18 years - date of birth.
Digital information: IP addresses, and details of your interaction with my website and social media, should you engage with me through these channels.
Correspondence: information relevant to your specific enquiries.
Other: any other information you choose to provide to me.
I will collect information about you when you enter into a contract with me, make enquiries about my teaching/coaching, visit my website and engage with me on social media.
I may only process personal data where I have a lawful basis to do so.
I may collect and process your personal data when:
Please see below for more detailed information about how we will use your data and on what basis.
If you have any concerns about my data processing please contact me: see Contact. Please also see Your rights, below.
I may process the information I collect about you:
In some circumstances I may need to share your data with the following:
I may also share your data with third parties, such as my IT consultants to support the efficient running of my business.
If this is necessary, I will provide only the information they need to perform the services I require. They will only use the data for the purposes I specify. I require third parties to maintain appropriate security to protect information from unauthorised access or processing.
In some circumstances, I may need to share your personal data with other third parties (including legal or other advisers, regulatory authorities, courts and government agencies) to enable me to enforce my legal rights, or where such disclosure may be permitted or required by law.
Unless I tell you otherwise, your data will not be processed outside the EEA.
I will only keep personal data for as long as is necessary to provide my teaching/coaching services, or for as long as I reasonably need to keep the information for the lawful business purposes or to comply with a statutory or other legal requirement.
I will take appropriate technical measures to protect the personal data I transmit, store or otherwise process against accidental or unlawful destruction, loss, alteration or unauthorised disclosure or access. My computer and mobile device are password protected.
You may exercise your rights by contacting me using the details in Contact, below. I aim to handle any requests within a reasonable period and, in any event, within one calendar month of the original request.
You have the right to be informed about what personal data I collect about you, why, on what lawful basis and what your rights are. This Privacy Statement is the key document I use to inform you about this.
You also have a right to request access to the information that I hold about you, and to receive a copy of this information, along with other information which is generally contained in this Privacy Statement.
You have the right to request that inaccurate personal data be rectified, or completed if it is incomplete.
You have the right to ask me to limit or cease processing or erase information I hold about you in certain circumstances. When responding to such requests, I will tell you how such restrictions or deletions may affect my ability to fulfil my contracts with you or otherwise affect your interests.
You have the right to ask me to stop using your information for direct marketing, where we are processing it on the basis of our legitimate interest. I will do so unless I believe I have a legitimate overriding justification to continue processing your personal data.
If you have given me any specific consent to use your personal data, you have the right to withdraw it any time. If you wish to tell me that you are withdrawing your consent, please email me at firstname.lastname@example.org
If you are unhappy with the way I process your personal data, please contact me using the information provided below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF; Tel: 0303 123 1113 or 01625 545 745
If you have any questions about this policy, or you wish to exercise any of your rights, please email me at email@example.com telephone me on 01707 323 815 or write to 34 Great North Road, Welwyn Garden City, Hertfordshire AL8 7TJ]
I may change this privacy statement from time to time. I will post updates to this privacy statement on my website, and where appropriate